Shipping Policy
At Kalpavriksha Farms, we are committed to delivering your orders with the utmost care and efficiency. Please read our shipping policy to understand how we handle and process your orders.
1. Order Processing
- All orders are processed within 3 business days of receiving the order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Charges
- Shipping charges are calculated at checkout based on the order value, weight, and delivery location.
- Free shipping may be applicable for orders above a specified value, as mentioned on our website.
3. Delivery Time
- Estimated delivery time is 5 to 10 business days for tier 1 and tier 2 cities.
- Customers will receive tracking details via email or SMS once the order has been shipped.
4. Shipping Locations
- We currently ship across India.
- For inquiries about international shipping, please contact our customer support team.
5. Packaging
- We prioritize eco-friendly and sustainable packaging to ensure the safe and environmentally conscious delivery of your products.
6. Delayed or Lost Shipments
- If your order is delayed or lost during transit, please contact our support team immediately with your order number. We will work to resolve the issue at the earliest.
7. Return to Sender (RTS) Policy
- In case the delivery fails due to an incorrect address or unavailability of the recipient, the package will be returned to us. Reshipping charges may apply.
8. Customer Support
For any shipping-related inquiries or concerns, please reach out to us:
- Email: support@kalpavrikshafarms.com
At Kalpavriksha Farms, your satisfaction is our priority. We aim to make every delivery experience smooth and hassle-free.
